Full payment on booking. All payments are non refundable & non transferable.
As all payments are non-refundable, we recommend that you take out insurance to cover you in case of cancellation due to illness, adverse weather or other reasons. It is the party organiser’s responsibility to ensure that all other guests are aware of the booking & payment terms.
The management reserve the right to alter, postpone or exchange dates of events due to unforeseen artiste contractual commitments & availability that may occur at short notice.
Dress Code for all events – Smart casual.
Smaller parties will be allocated shared tables with other guests
Please do not visit the hotel if you, or any of your guests, have symptoms of, or have been in close contact with anyone testing positive for corona virus.
All bookings are subject to future Government COVID updates
Faulty Towers Code of Conduct:
Faulty Towers The Dining Experience is an interactive and immersive dining experience. As a member of our audience, we ask you to please take into consideration and safety of other audience members, staff and our performers, by adhering to the following Code of Conduct.
Audience Code of Conduct
• Rude or disruptive behaviour towards venue staff members, other audience members or our performers WILL NOT BE TOLERATED and will result in being asked to leave (no refund will be given).
• Antireligious, racist, sexist, body shaming, homophobic or profanity WILL NOT BE TOLERATED, and will result in being asked to leave (no refund will be given).
• Sexual harassment/touching of the performers or staff WILL NOT BE TOLERATED and will result in immediate expulsion (no refund will be given).
• Any damage or vandalism to the venue will result in immediate expulsion and you will be invoiced for the repairs (and no refund will be given).
• Please silence all mobile phones, smart watches and electronic devices
upon entry to the show
• Video and/or audio recording is not permitted during the performance
By checking in to the show all patrons agree to the above rules
